Question

State any six reliefs available to a consumer when the Consumer Court is satisfied with the genuineness of the complaint?

Answer 1

Reliefs available to consumers-

(i) To replace

(ii) To refund the price paid for the product.

(iii) To pay a reasonable amount of compensation for any loss or injury/sickness suffered by consumer due to the negligence of the manufacturer.

(iv) To pay punitive damages in appropriate circumstances.

(v)To withdraw the adulterated product from sale.

(vi)To cease manufacture.