State any six remedies available to a consumer when the consumer court is satisfied with the complaint.
State any six remedies available to a consumer when the consumer court is satisfied with the complaint.
Reliefs or remedies available to a consumer are :
(i) Removal of defects in products: Defects mean any fault or imperfection in quality of the product/service. The Act aims at removing the defects in the products by verifying and conducting tests or analysis.
(ii) Replacement: The Act can make sellers replace the goods with new goods of similar description which is free from any defect.
(iii) Refunds: In case the replacement is not possible, the Act makes provisions for returning or refunding the price completely to the complainant.
(iv) Provide compensation: It also makes provisions to pay such amount as compensation for damage or loss or injury suffered by the consumer due to the negligence of the opposite party.
(v) Removal of deficiencies in services: The Act makes provisions to remove the deficiencies in services by setting an inquiry and providing compensation.
(vi) Discontinue unfair practices: The Act has remedial measures for discontinuing unfair trade or restrictive trade practices by exposing them to the public.
Reliefs or remedies available to a consumer are :
(i) Removal of defects in products: Defects mean any fault or imperfection in quality of the product/service. The Act aims at removing the defects in the products by verifying and conducting tests or analysis.
(ii) Replacement: The Act can make sellers replace the goods with new goods of similar description which is free from any defect.
(iii) Refunds: In case the replacement is not possible, the Act makes provisions for returning or refunding the price completely to the complainant.
(iv) Provide compensation: It also makes provisions to pay such amount as compensation for damage or loss or injury suffered by the consumer due to the negligence of the opposite party.
(v) Removal of deficiencies in services: The Act makes provisions to remove the deficiencies in services by setting an inquiry and providing compensation.
(vi) Discontinue unfair practices: The Act has remedial measures for discontinuing unfair trade or restrictive trade practices by exposing them to the public.
