Question

State the main points of three tier redressal machinery available for consumer grievance under the Consumer Protection Act.

Answer 1

Redressal machinery available for consumer grievance under the Consumer Protection Act.

• Examining, enforcing as well as summoning the witness on oath;
  
• Discovering and producing any material evidence;
  
• Receiving evidence on affidavit;
  
• Requesting for a report or test analysis from the concerned authorities and laboratories;
  
• Issuing commission for examining the witness;
  
• Enforcing any other powers prescribed by the Central or State Government.