The Banking Ombudsman Scheme is introduced by RBI with effect from

1991

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1995

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1990

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2002

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2006

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Solution

The correct option is B 1995
The Banking Ombudsman Scheme enables an expeditious and inexpensive forum to bank customers for resolution of complaints relating to certain services rendered by banks. The Banking Ombudsman Scheme is introduced under Section 35 A of the Banking Regulation Act, 1949 by RBI with effect from 1995.

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