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Question

The Banking Ombudsman scheme started from ______.

A
June 1994
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B
June 1995
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C
August 1995
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D
January 1995
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Solution

The correct option is B June 1995
Banking Ombudsman scheme was introduced under section 35 A of the Banking Regulation Act, 1949 with effect from 1995. Under Banking Ombudsman scheme, banking ombudsman is appointed by RBi he is a senior official. The official handles and redress customer complaints against deficiency in certain banking services.

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