The process by which individuals attempt to control the impression others form of them is called ______________.
A
power
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B
referent power
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C
impression management
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D
coercive power
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Solution
The correct option is B impression management Impression management is a conscious or subconscious process in which people attempt to influence the perceptions of other people about a person, object or event. They do so by regulating and controlling information in social interaction.