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Question

There are some barriers in communication, which are concerned with organisational structure and rules and regulations. State any three such barriers.

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Solution

Organisational barriers are related to organisational structure, authority relationships, rules and regulations, etc. Some of these barriers are as follows:

(i) Organisational policy: Communication hampered if the policy of an organisation does not support the free flow of communication.

(ii) Rules and regulations: Rigid rules and cumbersome procedures act as a barrier to effective communication. Communication through the prescribed channels may result in delays.

(iii) Organisational facilities: Lack of facilities like the suggestion box, frequent meetings, complaint box, social and cultural gatherings may lead to barriers to effective communication.

(iv) The complexity of organisation structure: When there are several managerial levels, communication gets delayed and distorted.


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