Three groups of employees of Unique Enterprises are working at different levels. The first group is responsible for survival and growth of organisation with a view of coping with changes going on in the business environment. This group prefers to include the changes immediaterly in the plane.
The second group explains the policies of superiors with the employees and try to develop the feeling of cooperation among all the departments.
The third group is responsible for maintaining quality and safety standard and minimizing wastages.
(i) Identify the levels of management described in above para by quoting the lines
(ii) State any two functions of each type.

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Solution

(i) Top, middle and lower level
(ii) Planning organising

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Q. Mr. Rajiv and Arun are responsible for welfare of the whole organisation. Their job is very complex they have to develop long term objectives, policies and review the work of different hads at different level. Mr. John and Mr. Singh are responsible for the working of department they are heading, they formulate short term departmental objectives in accordance with organisational objectives.
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B & D Ltd. consists of a huge management team, responsible for the success (or failure) of the organisation. Mr. Amar and Mr. Anthony are in jobs that are complex and stressful. They develop long-term objectives, frame policies, make key appointments and review the work of heads working at different levels. Ms. Alfreda, Ms. Lubna and Mr. Bruce form a link between the two levels of management. They formulate short-term departmental objectives in accordance with organisational objectives. They are responsible for implementation of plans and policies developed by Mr. Amar and Mr. Anthony. They communicate orders and decisions downwards and carry suggestions or problems upwards. Ms. Malaika, Mr. Mohan, Mr. Bedi, Mr. Shah, Ms. Zora are in direct contact with the workforce consisting of workers and employees. They enjoy limited authority and responsibility and maintain discipline in the company. They pass any instructions, procedures or rules set by Ms. Alfreda, Ms. Lubna and Mr. Bruce to various employees or workers and in turn also channelise the workers/employees suggestions or grievances to the former.

(i) Identify the three levels of management and names the people involved in these levels?

(ii) Which level of management is responsible for formulating the short-term objectives as per the organisational objectives?

(iii) Specify the names of the people who are in direct contact with the workforce.

(iv) State any two roles of top and lower management.

Q. The General Manager- GM of 'Alpha Kidswear Limited', the GM has divided all the employees of his company into three levels (Top level, Middle level and Lower level). At the Top level the General Manager and Board of Directors themselves work. The middle level work is looked after by the four Departmental managers like the Production Manager, Purchase Manager, Sales Manager and Finance Manager.
The LowerLevel is constituted of one supervisor of each of the four departments. These supervisors look after the daily activities of their subordinates
Often, it is observed that the managers of all Levels remain busy sometimes with the planning of their respective departments and sometimes with the comparison of the desired and actual results. Similarly, sometimes they are busy with the Recruitment , Selection and Training of the employees and sometimes with their motivation.
Mr. Sahil knows it very well that the job of management cannot be done by a single person alone, but when all joins to work together the meaning of management is realised. This is why he makes all his efforts to effect coordination in the activities of all his employees. All the employees are working with the team spirit.
In the above paragraph two special features of management have been described. Identify them by quoting the relevant lines and explain them.

As per the manager of the comprehensive group, changes in business environment restrict freedom of planning for the management'. In a fast changing environment, management has a little control over external events.

(i) Which limitation of planning has been highlighted in the quoted line?

(ii) State any three limitations of planning.

(iii) Identify the value, which can be implemented by a comprehensive group to overcome such limitations.

Rishitosh Mukerjee has recently joined AMV Ltd., a company manufacturing refrigerators. He found that his department was under-staffed and other departments were not cooperating with his department for smooth functioning of the organisation. Therefore, he ensured that his department has the required number of employees and its cooperation with other departments is improved.

(a) Identify the level at which Rishitosh Mukerjee was working.

(b) Also, state three functions required to be performed by Rishitosh Mukerjee at this level.

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(i) Top, middle and lower level(ii) Planning organising

(i) Top, middle and lower level
(ii) Planning organising