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Question

What are the types of consumer behaviour?


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Solution

There are four principle sorts of buyer conduct:

  1. Complex purchasing behaviour

This kind of conduct is experienced when customers are purchasing a costly, rarely purchased item. They are exceptionally engaged with the buy interaction and shoppers’ exploration before focusing on a high-esteem venture. Envision purchasing a house or a vehicle; these are illustrations of perplexing purchasing conduct.

  1. Cacophony decreasing purchasing behaviour

The buyer is profoundly associated with the buy interaction yet experiences issues deciding the contrasts between brands. ‘Disharmony’ can happen when the shopper stresses that they will lament their decision.

Envision you are purchasing a lawnmower. You will pick one dependent on cost and comfort, yet after the buy, you will look for affirmation that you’ve settled on the ideal decision.

  1. Routine purchasing behaviour

Routine buys are described by the way that the customer has next to no inclusion in the item or brand class. Envision shopping for food: you go to the store and purchase your favored kind of bread. You are showing an ongoing example, not solid brand faithfulness.

  1. Assortment looking for behaviour

In the present circumstance, a purchaser buys an alternate item, not because they weren’t happy with the past one, but since they look for an assortment. Like when you are evaluating new shower gel fragrances.

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