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Question

What problems did Chuck present when he returned to the company headquarters?

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Solution

On January 4, Chuck visited the local branch. This had been one of the district offices under his jurisdiction as zone manager. The staff was amazed to see him return, Charles Hooper told Gordon Doule, the manager, to bring him all the updates of the time Hooper had stayed away. He started working one hour every day; he chose the empty desk in the warehouse. Hooper’s move presented problems in the company’s headquarters. Chuck was fighting hard to come back, so nobody could tell him that he couldn’t handle the job. Besides it was a job of sales, what good can a salesperson do, “who cannot move around, and can work only one hour a day?” However, Hooper had the target set in his mind, March 1, a full days work. It was Duke who would pull Chuck all the way till the office and then bring him back home as well. All said that the dog knew his responsibility “to get Chuck back on his feet”. After thirteen months of meditation, Charles Hooper was promoted to Regional Manager covering more than four states.


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