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Question

What types of judicial machinery is available to deal with consumer grievances and disputes?

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Solution

Judicial machinery at the district, state and national levels was set up under the COPRA for the redressal of consumer disputes.
A three-tier system of Consumer Disputes Redressal machinery has been established for the purpose of this Act.

  • District Forum in every district.
  • State Commission in each state.
  • National Commission at New Delhi.

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