Which type of e-business transactions (scope) are highlighted in the following cases ?

(i) Complaint lodged by a customer at the company's call centre.

(ii) Withdrawal of money from ATM.

(iii) Employees send their daily report through e-mail to company office

(iv) Sale of used books through Quiker.com

(v) Conducting surveys to determine customers preference.

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Solution

(i) C2B- Consumer to Business

(ii) B2C- Business to Consumer

(iii) Intra B Commerce

(iv) C2B- Consumer to Business

(v) B2C- Business to Consumer

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Similar questions

The following are the transactions in a company during the year:
1. Sale of goods worth (including profit) Rs 10,00,000 to single customer who did not pay money till the end of the year
2. Cash sales to other customers Rs 24,00,000

What shall be the revenue of the business for this particular year?

Q. A company Randomly selects

100

customers. They conduct a survey of these customers to get feedback on their products and services. This kind of sampling is representative of which of the following types of sampling?

Q. A company sent their cars to dealers on sale or return basis. All such transactions are however treated like actual sales and are passed through a sales day book. Just before the end of the financial year two cars which costs Rs 50000 each have been sent on 'sale return' and have been debited to customers at Rs 60000 each, cost of goods lying with the customers will be _______________.

Q. In order to expand the business the directors of unique Ltd. called the meeting of all the sales department employees and welcome their suggestions and idea. Some employees from sales departments. Suggested to him more sales executives in ten more districts. The company gave an advertisement in Times of India and many people applied. Company gave preference to woman and reserved 10% jobs for women.
(a) State the functions mentioned is above para.
(b) State the type of leadership style used by directors of unique Ltd.
(c) State the source & method of recruitment.
(d) Suggest the value emphasized by the company.

In Maruti Suzuki, a Japanese company, discipline is valued very highly. The employees are expected to report for work punctually. What characteristic trait of international business is highlighted in this example?

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(i) C2B- Consumer to Business (ii) B2C- Business to Consumer (iii) Intra B Commerce (iv) C2B- Consumer to Business (v) B2C- Business to Consumer

(i) C2B- Consumer to Business

(ii) B2C- Business to Consumer

(iii) Intra B Commerce

(iv) C2B- Consumer to Business

(v) B2C- Business to Consumer