Question

Write a paragraph on the rights of the consumers.

Answer 1

The following are the rights of consumers as codified in the Indian laws, which the business community has to keep in mind.
Rights :
The consumers have the right to be protected against marketing of goods and services, which are hazardous to life and property. The quality, quantity, potency, purity, standard and price of goods, should be properly informed assurance of access to variety of goods and services at competitive price. In case of single supplier the consumer has the right to be assured of satisfactory quality and service at a fair price. The consumer's interests should receive due consideration at appropriate forums relating to consumer welfare.
They seek redressal against unfair trade practices or exploitation of consumers and right to fair settlement of the genuine grievances and the knowledge about goods and issues relating to consumer welfare. The right to information act was passed by the parliament on 12th Oct 2005 to enable all citizens to use their fundamental rights to access information from public bodies.