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Question

You are a soft skill trainer who trains people in their speaking and writing skills. What ideas can you give to the trainees about improving the communication effectiveness?

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Solution

Ideas which can be given in order to improve the communication effectiveness can be the following:
a) Clarify the ideas before communication: In the first place, we must be clear about what we want to communicate. The message can be conveyed properly only if it is clearly formulated in the mind of the communicator.
b) Good listener: The sender must listen to receiver's words alternatively; on the other hand, receiver also must listen with due attention.
c) Completeness of message: A message is effective only when it is given completely. The receiver should not be left guessing.
d) Use of proper language, tone and contents of the message: For an effective communication, the words, tone, symbols used in the message must be selected very carefully.

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