Question

You are interested in buying a toothbrush but the shopkeeper refused to sell the toothbrush unless you wanted to buy toothpaste as well. Which consumer right is violated by the seller?

• A. Right to Safety
• B. Right to Choose
• C. Right to Consumer Education
• D. Right to be Heard

Answer 1

The correct option is B Right to Choose

The Consumer Protection Act of 1986 guarantees the ‘right to choose’. The consumer has the right to choose between different goods and services available and to also access them at competitive prices. Hence, the seller cannot deny selling the product which was chosen by the consumer.