Consumer Rights

Q. If a consumer is forced to buy a product of a particular brand, their Right to is violated.

1. Safety
2. Heard
3. Choose
4. Education

Q.

Product is a bundle of utilities? Do you agree? Comment.

Q.

Which of the following are consumer rights?

1. Right to be heard

2. Right to seek redressal

3. Right to choice

4. All of the above

Q.

Pragya bought an iron of a reputed brand for Rs.1500 but, it caused an electric shock while it was being used. Pragya wants to exercise her 'right'. Identify the 'right' under which she can be protected.

1. Right to information

2. Right to safety

3. Right to be heard

4. Right to seek redressal

Q.

Consumers should use ISI marked electrical appliance is an example of

1. Right to be heard

2. Right to safety

3. Right to be informed

4. Right to choose

Q.

Reena purchased one litre of pure Deshi Ghee from a shopkeeper. After using it she had doubt that it was adulterated. She sent it for a laboratory test which confirmed that the ghee was adulterated. State any four reliefs available to Reena if she complaints and the Consumer Court is satisfied with the genuineness of the complaint.

Q. Marks, certification, etc. on the label of a product ensures the Right to of consumers.

1. Education
2. Heard
3. Seek redressal
4. Safety

Q.

Manvendra always went to a specific shop to buy all consumable and non-consumable goods. In this shop, the variety of products of different brands were displayed nicely and the salesperson available also gave a good sales presentation if required. But this shop was quite far off from his residence. His friend Annant always wondered why Manvendra wastes so much time in going to that shop whereas there were many big brand shops situated near his residence having consumable and non-consumable goods. Annant asked Manvendra the reason for going to that particular shop. Manvendra told that he was exercising one of his 'rights' which he could not exercise in near-by big brand shops. ___ consumer right is exercised by Manvendra.

1. Rights to safety

2. Right to choose

3. Rights to be heard

4. Rights to be informed

Q.

It is clearly stated in the legal framework of India that the information regarding the product, its content, date of manufacturing, expiry etc, should be printed on the package. Identify the right of consumer highlighted here.

1. Right to be informed

2. Right to consumer education

3. Right to seek redressal

4. Right to be heard

Q.

_______ is a consumer's right to an assurance of availability, and access to a variety of products.

1. Right to choose

2. Right to seek redressal

3. Right to information

4. Right to safety

Q.

What are the 5 differences between substitute goods and complementary goods?

Q.

The___ right is violated when consumer suffers injury or sickness after consuming the product, supply of adulterated product, expired products, etc.

1. Safety

2. Choice

3. Information

4. None of these

Q.

________ is the consumer's right that gives business firms the freedom to set up their own consumer services and grievance cell.

1. Right to safety

2. Rights to be informed

3. Rights to seek redressal

4. Rights to be heard

Q.

A consumer has the right to get compensation for the damage he suffered due to wrong product/service. Which consumer right are we discussing in the above sentence?

1. Right to seek redressal

2. None of these

3. Right to information

4. Right to be heard

Q.

A company ABC makes false claims about a product on the packaging and does not respond when a consumer complained about the same. Which right of the consumer is violated by company ABC?

Q. Explain any three responsibilities of a consumer.

Q.

___ says that a consumer should be aware of his rights and remedies available.

1. Rights to safety

2. Rights to be heard

3. Rights to consumer education

4. Rights to choose

Q.

Which consumer right means the right to be protected against the marketing of goods and services, which are hazardous to life and property?

1. Right to Safety
2. Right to Information
3. Right to be Heard
4. Right to Choose

Q. Mention when as a consumer you are not in a position to resolve your grievance under Consumer Protection Act.

Q.

What are the responsibilities of a consumer?

Q. Which are the rights available for consumers under the Consumers Protection Act.
I. The right to safety
II. The right to be informed
Ill. The right to choose
IV. The right to be heard

1. II and III are correct
2. All are correct
3. I, II and III are correct
4. I and II are correct

Q. Explain following rights of consumer:-
(a) Right to safety (b) Right to consumer education.

Q. State any six responsibilities of a consumer which should be kept in mind while purchasing the goods?

Q. Explain the concept of 'Consumer Protection'?

Q.

Write short answer of the following.

Explain any five rights of Consumers.

Q. "Bhuvan, who was a vegetarian went to a snack bar for having French fries and later found out that it had nonvegetarian content. Neither the advertisement nor the packing of the product displaced that the product has nonvegetarian content. Will Bhuvam be able to claim compensation. which right of the consumer is violated".

Q. _________ is where the consumer ha a right to be protected against goods and services which are hazardous to life and health.

1. Right to Safety
2. Right to be Heard
3. Right to be Informed
4. Right to seek redressal

Q. A consumer responsibility is to buy only __________ goods as they provide quality assurance.

1. standardised
2. non-standardised
3. both a and b
4. none of the above

Q. Which method is suitable only for literate people?

1. Direct personal observation
2. Mailed questionnaries
3. Indirect oral interview
4. Information through agencies

Q. State any three responsibilities of a consumer?