A public transport company has hired 50 drivers, 30 conductors, 20 helpers for their buses. The vacancies are in bulk, they hired freshers. After sometime it became difficult to manage their problems, as they were facing problems in operation. On the basis of above case

(i) What is the role of hiring manager?

(ii) What are the training measures he should adopt in this case?

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Solution

(i) The role of hiring manager is to recruit right person for the right job and provide training for efficient performance and career growth. In the above case, a manager is not performing his duty as he hired freshers and facing problems in operation.

(ii) As per the case, on-the-job training is suitable, as under this method, workers learn by doing and the advantage of this method is, worker can learn to solve the problems practically while working on the job.

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Questions

1. As manager of the public transport company what measures do you suggest to improve the working of crewman in question?

2. Is it possible to modify their behaviour by planning a suitable type of training? Suggest one.

A public transport corporation has hired 1,000 buses for the different routes for the passengers of Metropolitan city. Most of the 3,000 crewmen (drivers, conductor, helpers etc) of these buses have been found to be wanting in satisfactorily dealing with a public and daily commuter. They seem to be little interested in the job and the job seems to have lost all meaning to them.

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Is it possible to modify their behaviour by planning a suitable type of training? Suggest one

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