A travel company provides buses and vans along with drivers for hire. In order to improve quality, they decided to get feedback from customers. Which method is most appropriate for this?

Personal interview

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Telephonic interview

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Mailing questionnaire

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None of these

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Solution

The correct option is B Telephonic interview
Telephonic interview is appropriate for this situation because there is a minimal effort on the part of the respondent. Hence, the response rate would be high. There is the added benefit of being cheap and the time required is also less.

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Similar questions

A public transport corporation has hired 1,000 buses for the different routes for the passengers of Metropolitan city. Most of the 3,000 crewmen (drivers, conductor, helpers etc) of these buses have been found to be wanting in satisfactorily dealing with a public and daily commuter. They seem to be little interested in the job and the job seems to have lost all meaning to them.

As a manager of the public transport company, what measures do you suggest to improve the working of crewmen in question?

Q. A Public transport corporation has hired 1000 buses for the different routes for the passengers of metropolitan city. Most of the 3000 crewmen (drivers, conductors, helpers etc.) of these buses have been found to be wanting in satisfactorily dealing with public and daily commuters. They seem to be little interested in the job and the job seem to have lost all meaning to them.

Questions

1. As manager of the public transport company what measures do you suggest to improve the working of crewman in question?

2. Is it possible to modify their behaviour by planning a suitable type of training? Suggest one.

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(i) What is the role of hiring manager?

(ii) What are the training measures he should adopt in this case?

Q. A company Randomly selects

100

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Q. A company 'ABC' is looking to hire a sales manager. Communication skills and ability to deal with pressure are paramount for this role. Which method is the most appropriate to collect information about a candidate to identify whether he/she is suitable for the role?

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A travel company provides buses and vans along with drivers for hire. In order to improve quality, they decided to get feedback from customers. Which method is most appropriate for this?

The correct option is B Telephonic interviewTelephonic interview is appropriate for this situation because there is a minimal effort on the part of the respondent. Hence, the response rate would be high. There is the added benefit of being cheap and the time required is also less.

The correct option is B Telephonic interview
Telephonic interview is appropriate for this situation because there is a minimal effort on the part of the respondent. Hence, the response rate would be high. There is the added benefit of being cheap and the time required is also less.