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Question

A seller changed the expiry date of a heavy dose medicine. It was done with such precision that the buyer could not figure out the difference while making the purchase.
As per the above situation, what are the consumer rights that are being violated? Choose from the following given options.

A
Right to be informed
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B
Right to safety
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C
Right to seek redressal
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D
Right to be heard
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Solution

The correct option is B Right to safety
Right to be informed and right to safety are being violated in this case. It is illegal to alter the expiry date of a product. A customer must be informed about the product before making a choice. The seller has to share all the right information with the customer before the customer makes a choice. Here, he altered the expiry date, which is illegal, and thus gave a wrong information to the buyer.
By doing so, he also violated the right to safety of the customer as the consumption of expired medicine can be hazardous to the health and life of the customer.

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