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Question

Explain organisational barriers of effective communication.

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Solution

The organisational barriers of effective communication are as follows:

(i) Organisational policies attempt to determine the relationship among all persons working in the organisation. If these policies are not clearly identified and communicated then the operations may not run smoothly.

(ii) Organisational rules and procedures which are definite in nature and restrict mobility among managers/subordinates could also deter communication.

(iii) Status of employees created in a hierarchical framework can act as a barrier to communicate wherein, an employee of a lower rank may feel fearful to convey a message to an employee at a superior level.

(iv) Complexity in organisational structure can also cause barriers to communicate because the of a large number of managerial levels in the organisation lead to delay in information or loss of transmission.

(v) Organisational facilities which provide basic infrastructure and tools for communication if made unavailable can limit communication and cause delays in work.


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