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Question

Three Marks Question:
Explain briefly any three measures to overcome the communication barriers.

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Solution

Three measures to overcome the communication barriers:
  1. Open door policy: Managers should be approachable to encourage employees to communicate.
  2. Grapevine: Informal channels of communication should be used intelligently to supplement formal Communication.
  3. Consistency: Communication should be consistent with the goals and policies of the organisation.

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