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Question

Write a conclusion on consumer rights


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Answer:

The Consumer Protection Act is complicated, covers multiple jurisdictions, and can change constantly. Despite all of this, by following the advice described in this Research Guide, a lawyer or new attorney can understand the area. The government came into existence in 1986. It gives the user six fundamental rights.

  • The primary goal is to ensure that consumers get their cash worth of goods/services.
  • Consumers are allowed to protect products and services that are hazardous to their lives and property from marketing cost fixes.
  • The right to obtain information on the quantity, consistency, purity, strength, and quality of products and services is the rights of the customer.
  • It is also the consumer’s responsibility to purchase goods at fair prices.

Consumer Rights

  1. Right to Safety- Before buying, a consumer can insist on the quality and guarantee of the goods. They should ideally purchase a certified product like ISI or AGMARK.
  2. Right to Choose- Consumer should have the right to choose from a variety of goods and in a competitive price
  3. Right to be informed- The buyers should be informed with all the necessary details of the product, make her/him act wise, and change the buying decision.
  4. Right to Consumer Education- Consumer should be aware of his/her rights and avoid exploitation. Ignorance can cost them more.
  5. Right to be heard- This means the consumer will get due attention to express their grievances at a suitable forum.
  6. Right to seek compensation- The defines that the consumer has the right to seek redress against unfair and cruel practices or exploitation of the consumer.

Refer more

  1. Explain ways and means of consumer protection
  2. What is a market?

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