The Goiporia Committee was set up in 1990 by the Reserve Bank of India (RBI). The Goiporia committee was given the mandate of exploring and giving recommendations for improving customer service in the banks. You can read about the RBI – Reserve Bank of India [UPSC Indian Economy Notes] in the given link.
Further readings:
- Payment Banks- History & Regulations (UPSC Notes)
- Bad Banks – Idea Proposed by Indian Banking Association (IBA) Due to COVID-19
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