Digital Divide In India - Meaning, Implication & Initiatives

What is the Digital Divide? It refers to the gap between those with regular, effective access to digital technology and the internet, and those without this access. The article aims to update candidates on various aspects of the Digital divide in India and the Global Digital Divide. 

Context of the Article  – With digitization, the internet has become a very important means of communication and information acquisition. This is evident from the fact that during a global pandemic like COVID-19, the task of providing administrative support to the affected people was being done effectively through the digital medium. Help through digital means such as a helpline number or through Arogya Setu app was useful in public health initiatives. Access to digital technology emerged as a powerful tool for millions of citizens in this global crisis. 

Even though the uses and importance of Information and Communication Technologies (ICTs) are increasing dramatically, the gap caused by the digital divide is also persisting at an alarming rate. 

The topic Digital divide India or the world is important for various competitive exams. Questions under the general awareness section of different Government exams can be framed on the Digital Divide. 

Aspirants for the IAS exam might encounter questions on the topic in GS 1 and GS 3 of UPSC or might be asked to write a Digital Divide Essay of 1500-2000 words.  

Gain an edge over your competition to competitive exams in the first attempt! Check the links for comprehensive preparation –

Types of Digital Divide In India

  1. The Digital Divide, also called the digital split, is a social issue referring to the gap that exists between individuals who have access to modern information and communication technology and those who lack the access.
  2. It represents the disparities between demographics and regions at different social, economic levels or other categories over the use of Internet and communication technologies.
  3. The digital divide can exist between those living in rural areas and those living in urban areas, between the educated and uneducated, between economic classes, and on a global scale between more and less industrially developed nations.

Digital Divide – Types

There are numerous types of digital divide that influence access to Information and Communication Technologies. 

Some of the vivid gaps in digital inequality include:

  1. Gender Divide – the internet gender gap is striking especially in developing countries. Though mobile connectivity is spreading drastically, it is not spreading equally. Women are still lagging. Studies indicate that Indian women are around 15% less likely to own a mobile phone than men. Even among women owning mobile phones, most have no access to internet connectivity.
  2. Social Digital Divide – Internet access creates relationships and social circles among people with shared interests. Social media platforms like Twitter, Facebook, etc. create online peer groups based on similar interests. Internet usage has created social stratification which is evident among those that are connected to the internet and those that are not. Non-connected groups are sidelined since they don’t share the benefits enjoyed by the groups connected on the internet.
  3. Access Digital Divide – The main barriers under this point are lack of telecommunication infrastructure with sufficient reliable bandwidth, the high cost and the inability to purchase or rent the necessary equipment. This results in lack of access to technology.
  4. Other Digital Divide – This includes inequality in the usage of digital technologies due to lack of ICTs skill or support, physical disability or cultural and behavioural attitudes towards technology.

Digital Divide in India – Facets

The digital divide exists despite the increase in the number of mobile phone subscribers in India over the past few years. A few facets are as mentioned below-

  1. The Urban-Rural divide –  the digital divide between India’s rural and urban areas during the lockdown was highlighted not just in the education sector, but was evident everywhere, be it telemedicine, e-commerce, banking, e-governance — all of which became accessible only through the internet during the lockdown. Services such as online classrooms, financial transactions and e-governance require access to the internet as well as the ability to operate internet-enabled devices like phones, tablets and computers. 
  • As per the report by NSO, most of the internet-enabled homes are located in cities, where 42% have internet access. In rural India, however, only 15% are connected to the internet.
  • Across India, only one in ten households have a computer — whether a desktop, laptop or tablet. Almost 25% of all homes have Internet facilities, accessed via a fixed or mobile device.
  • The urban-rural disparity in digital divide is evident from the extent of internet penetration in the country. As per the NSO, there is less than 20% Internet penetration, even in States with software hubs such as Karnataka and Tamil Nadu. 

Read, What is the Internet? here.

  • As per the report by Telecom Regulatory Authority of India (TRAI), in 2018, total internet density in the country stood at about 49 percent. Of that, 25 percent lived in rural areas and 98 percent in urban areas. According to the latest report released by TRAI, the country had over 1,160 million wireless subscribers in February 2020, up from 1,010 million in February 2016. It means urban subscribers increased by 74 million (from 579 million to 643 million) and rural subscribers by 86 million (from 431 million to 517 million). This indicated growth in basic telecom facilities and not digital progress.

Read the difference between Rural and Urban on the given link.

2. Gender Digital inequalities – India has among the world’s highest gender gaps in access to digital technology. Only 21% of women in India in comparison to 42% of men are mobile internet users, according to GSMA’s 2020 mobile gender gap report. The report says, while 79% of men own a mobile phone in India where the number for women is 63%. While there are economic barriers to girls’ owning a mobile phone or laptop, cultural and social norms also play a major part. The male-female gap in mobile use often exacerbates other inequalities for women, including access to information, economic opportunities, and networking.

3. Regional Digital Divide and Intra-State Digital inequality – In terms of people that have access to computers or the know-how to use the internet, States too greatly differ in the matrices. Southern states are more digitally literate than Northern counterparts. Kerala is the state where the difference between rural and urban areas is the least. Uttarakhand has the most number of computers in urban areas, while Kerala has the most number of computers in rural areas. Himachal Pradesh leads the country in access to the internet in both rural and urban areas. While the national capital has the highest Internet access, with 55% of homes having such facilities, Odisha is at the bottom with only one in ten homes having Internet. 

Talking about Intra-state divide – While urban areas are more digitally literate, rural counterpart are lacking in the respective states Kerala has the least inequality with more than 39% of the poorest rural homes having Internet, in comparison to 67% of the richest urban homes, where Assam shows the striking inequality, with almost 80% of the richest urban homes having the Internet access and 94% of those in the poorest rural homes in the State don’t have the access.

4. Disparity due to literacy/digital literacy– having Internet access is no guarantee that one can use it. 20% of Indians above the age of 5 years had basic digital literacy. Just 40% in the critical age group of 15 to 29 years, which includes all high school and college students as well as young parents responsible for teaching younger children. More than one in five Indians above 7 years still cannot read and write in any language. Over the last decade, literacy rates have increased from 71.7% to 77.7%, with the highest gains coming among rural women. A State-wise split of literacy rates also throws up some unexpected results. Andhra Pradesh has the country’s lowest literacy rate, at just 66.4%, significantly lower than less developed States such as Chhattisgarh (77.3%), Jharkhand (74.3%), Uttar Pradesh (73%), and Bihar (70.9%). Kerala remains at the top of the pile with 96.2% literacy, followed by three northern States: Delhi (88.7%), Uttarakhand (87.6%) and Himachal Pradesh (86.6%). 

5. Linguistic Digital Divide: More than 80% of the content on the Internet is in English, so states, where people are more competent in English, are more digitally competent.

Aspirants preparing for any government exams can visit the link provided to prepare even better for the examination-

  1. Free Online Quiz for Government Exams
  2. Government Exams Free Mock Test Series
  3. Government Exam Previous Year Question Papers with Solution PDFs

Government Exam 2023

Digital Divide in India – Effects/Implications

  1. Educational: The digital divide in India will affect the capacity of children to learn and develop. Read about Digital Education in India.
  2. Without Internet access, students cannot build the required technology-related skills.
  3. Social: Internet penetration is associated with greater social progress of a nation. Thus digital divide in a way hinders the social progress of a country. Rural population is suffering from lack of information due to the Digital divide in India, this will only strengthen the vicious cycle of poverty, deprivation, and backwardness.
  4. Political: In the age of social media, political empowerment and mobilization are difficult without digital connectivity.
  5. Economic: The digital divide will increase economic inequality between those who can afford the technology and those who don’t.
  6. Governance: Transparency and accountability are dependent on digital connectivity. The digital divide affects e-governance initiatives negatively. Know about e-governance and its significance on the given link. 

Government Initiative To Bridge Digital Divide in India

The Government of India is taking significant steps towards acquiring competence in information and technology to cope with India’s Digital Divide. 

1.Digital India Initiatives by Government to improve internet access in the country. Know about Digital India on the linked page. A few initiatives under this are –  

  • In 2011, the BharatNet project was launched to connect 0.25 million panchayats through an optical fibre (100 MBPS) and connect India’s villages. 
  • In 2014, the government launched the National Digital Literacy Mission and the Digital Saksharta Abhiyan. 
  • In 2015, the government launched several schemes under its Digital India campaign to connect the entire country. 
  • PM Gramin Digital Saksharta Abhiyan, launched in 2017, to usher in digital literacy in rural India by covering 60 million households.

2. Seeing the importance of digital literacy, the Supreme Court of India has declared the right to access to the Internet as a fundamental right, making it a part of the right to privacy and the right to education that comes under Article 21 of the Constitution. Read about Right to Education Act (RTE)

3. National Education Policy, 2020 aims at making “India a global knowledge superpower” by introducing several changes from the school to college level in the Indian education system with special emphasis on digital education. Know more on New Education Policy at the linked page. 

4. Internet Saathi Program – The Internet Saathi Program was launched in 2015 by Google India and Tata Trusts. The aim of this project is to facilitate digital literacy among rural Indian women.

5. Optical Fibre Network (NOF-N), a project aimed to ensure broadband connectivity to over two lakh (200,000) gram panchayats of India.

6. DIKSHA (Digital Infrastructure for Knowledge Sharing) platform- DIKSHA is the national platform for school education available for all states and the central government for grades 1 to 12 and was launched in September 2017. As part of PM eVidya announced under the Atma Nirbhar Bharat programme, DIKSHA is the ‘one nation; one digital platform’ for school education in India.

7. Unnati Project –  Hindustan Petroleum Corporation Limited (HPCL) which strives to bridge the digital divide in schools by giving the rural students with poor economic and social background access to computer education.

8. Gyandoot is an Intranet-based Government to Citizen (G2C) service delivery initiative started in the Dhar district of Madhya Pradesh in January 2000 with the twin objective of providing relevant information to the rural population and acting as an interface between the district administration and the people. 

9. Digital Mobile Library: In order to bridge the digital divide in a larger way the government of India, in collaboration with the Centre for Advanced Computing (C–DAC) based in Pune.

10. Online Massive Open Online Course MOOC courses relating to NIOS (grades 9 to 12 of open schooling) are uploaded on SWAYAM portal; around 92 courses have started and 1.5 crore students are enrolled. Know about SWAYAM Scheme on the linked page. 

11. On Air Shiksha Vani, DAISY by NIOS for differently-abled, e-PathShala- Radio broadcasting is being used for children in remote areas who are not online (especially for grades 1 to 5).

12. E-pathshala: For rural and urban students and providing them with study materials.  

Know about various other Government Schemes launched for the welfare and development of the country.

Online Quiz 2023

Way Forward – Digital Divide

1, Infrastructure development: The promotion of indigenous Information and Communication Technologies development under Atmanirbhar Abhiyan can play a significant role. Promotion of budget mobile phones is the key, we should explore migration to new technologies like 5G. It would resolve some of the bandwidth challenges. The creation of market competition between service providers may make services cheaper. Efficient spectrum allocation in large contiguous blocks should be explored.

Read, How is 4G Different From 5G ?

2. Promoting Digital Literacy: Digital literacy needs special attention at the school/college level. The National Digital Literacy Mission should focus on introducing digital literacy at the primary school level in all government schools for basic content and in higher classes and colleges for advanced content. Higher digital literacy will also increase the adoption of computer hardware across the country. Furthermore, when these students will educate their family members, it will create multiplier effects. 

3. Promotion of Regional Language: State governments should pay particular attention to content creation in the Indian regional languages, particularly those related to government services. Natural language processing ( NLP) in Indian languages needs to be promoted.

4. TRAI should consider putting in place a credible system. This system will track call drops, weak signals, and outages. It ensures the quality and reliability of telecom services.

5. Cyber Security: MeitY will need to evolve a comprehensive cyber-security framework for data security, safe digital transactions, and complaint redressal. Read in detail about Cyber Security on the given link. 

6. Telecom ombudsman: The government should appoint officials and also set up a telecom ombudsman for the grievances redressal.

7. Role of regulators: Regulators should minimize entry barriers by reforming licensing, taxation, spectrum allocation norms.

Other Related links

National Digital Health Mission (NDHM) State of School Education in India

Aspirants preparing for the UPSC exam can check the links given below –

  1. IAS 2023
  2. UPSC Calendar 2023
  3. UPSC Syllabus
  4. Analysis of the Press Information Bureau

You can also check out the preparation strategies for competitive exams to fine-tune your exam prep.


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