Indian Postal Service: Service Profile

The Indian Postal Service is one of the central Civil Services of India. They are responsible for running ‘India Post’, the largest postal network in the world which provides services ranging from traditional postal services to banking and e-commerce services. It also provides non-commercial services such as disbursal of old age pensions and MGNREGA wages. The IPoS are the higher grade officers of the post office hierarchy in India. The cadre controlling authority for this service is the Ministry of Communications, Government of India. In this article, we will discuss the Indian Postal Service, its service profile and India Post Recruitment.

India Post History

The Indian Postal Service was created in 1948 amalgamating earlier postal services from British India and the princely states. It started with 23,344 post offices across India and has grown to 155,015 offices. The following were the major events in the history of the Department of Posts, India:

  • 1870: First Superintendent of Post Offices is appointed by the British Raj.
  • 1876: India becomes the first non-founding member of the General Postal Union
  • 1882: Post-Office Savings Bank started.
  • 1884: Postal Life Insurance services are started.
  • 1885: Indian Telegraph Act is passed.
  • 1889: Indian Post Office Act comes into force.
  • 1933: Indian Wireless Telegraphy Act comes into Force
  • 1948: Indian Postal Service is created.

Indian Postal Service Recruitment and Organizational Structure

Recruitment in Indian Postal Service will be conducted through the UPSC 2019 Civil Services Examination. The UPSC candidates selected for the IPoS start their career as SSPO(Senior Superintendent of Post Office) or SSRM (Senior Superintendent of Railway Mail Services). IPoS officers are also selected through promotion from ‘Group B’ officers of India Post. They can rise up to the position of the Director General of Post Offices. The following table gives the rank and pay structure of the IPoS:


Pay Level

Director General of Post Offices


Member Postal Services Board


Chief Postmaster General


Postmaster General


Director of Postal Services

Rs. 78800

Assistant Director/Assistant Postmaster General

Rs. 67700


Rs. 56100

The postal services consist of 22 circles for various states and a Base circle for postal services to the armed forces. Each circle is headed by a Chief Postmaster General. The officers in the Base circle are considered to be on Army postal Service Deputation. Circles are divided into regions headed by a Postmaster General.

Indian Postal Service training is conducted in two stages as listed below:

  • Stage 1: Foundation Course at Lal Bahadur Shastri National Academy of Administration(LBSNAA), Sardar Vallabhbhai Patel National Police Academy(SVPNA), National Academy of Direct Taxes based on the recommendations of the Department of Personnel and Training.
  • Stage 2: Professional training in management and administration of postal services Rafi Ahmed Kidwai National Postal Academy(RAKNPA).

The following responsibilities are given to Postal Service officers after completion of training:

  • Monitoring and management of divisional postal services
  • Overall administration of Mail and Post offices in a division
  • Optimization and expansion planning of the postal network inside a division
  • Management of technology, finances and materials.
  • Marketing of India Post services and products such as Banking and Insurance
  • Handling Public Grievance Redressal System and customer relations
  • Coordinating with other government agencies such as Police, District Administration etc.
  • Management of personnel in the division.

IPoS officers enjoy the same perks and facilities as other ‘Group A’ officers of the Indian Government such as government accommodation, concessional medical facilities etc. They are also eligible for deputation to other services and can proceed on study leaves funded by the government.

IPoS is considered to have the best promotional prospects among the Central Services. UPSC candidates can join the service by indicating their preference for it and securing the requisite rank in the IAS exam.

For more information on UPSC preparation, please visit:

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