Class 12 Revision Notes For Business Studies Chapter 11 Marketing

Marketing is a chapter that deals with various concepts, such as – Market, customer, marketer or seller, marketing, features of marketing – need and want, creating a market offering, customer value, exchange mechanism, marketing management – choosing target market, growing customers in target market, creating superior value, difference between selling and marketing – scope, objective, focus, start and end, efforts, supremacy, approach, demand, marketing management philosophies – production concept, product concept, selling product concept, marketing concept, societal concept.

Frequently asked Questions on CBSE Class 12 Business Studies Notes Chapter 11: Marketing

Q1

What is ‘Marketing management’?

Marketing management is defined as the art and science of choosing target markets and building profitable relationships with them.

Q2

What is ‘Product Concept’?

A product concept is a detailed description of an idea, which you describe from the perspective of your customer.

Q3

What is ‘Superior value’?

Superior value is created when customers are willing to pay more for a product or service than competitors’, or when customers prefer this version of a product or service to all others.

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